In order for a company or organisation to expand, locally or internationally, one needs an ISO 9001 Certificate, to demonstrate that the company is committed to achieving quality. To obtain an ISO 9001 Certificate, you must define what your organisation does, by producing process maps of your organisational activities.
You have to be able to understand how those processes inter-relate and decide who owns those processes. Signcraft Africa is proud to say that we received our ISO 9001 Certificate!!